Dear Business Partner,

Last week (see below), we have informed you about operational irregularities in the circulation of METRANS trains caused an unfavorable situation with the delayed processing of METRANS trains in Hamburg and Bremerhaven. Unfortunately, we have to add that this unfavorable situation at seaport terminals persists, the current delay is up to 24 hours, and the worst situation is currently at the Burchardkai terminal in Hamburg. The delay may vary depending on the operational situation, but it is expected to continue also in the coming days and it is necessary to take into account the more complicated processing of METRANS trains in these ports when planning your shipments.

Our customer service departments will inform you about the impact on your shipments in particular. Thank you for your understanding.

Unfortunately, we are forced to inform you that the global operational irregularities in the circulation of METRANS trains have currently resulted in an unfavorable situation when the processing of METRANS trains in Hamburg and Bremerhaven in direction to and from the Czech Republic is getting delayed. The current delay is about 24 hours and may vary depending on the operative situation during the following days. Unfortunately, the unfavorable situation is expected to last for some time, and unfortunately, it is necessary to count with the more complicated processing of METRANS trains in these seaports in the coming days when planning your shipments.

Our customer service departments will inform you about the impact on your shipments in particular. Thank you for your understanding.

METRANS a. s., Praha