17.9.2024

Dear Customers,

Based on a report from the Hamburg Port Authority (HPA), we are forced to inform you that due to a software update for rail traffic on the port’s Transport Rail (TPR) system, rail traffic to and from the Port of Hamburg has been suspended since 8:00 a.m. yesterday morning.

Although rail operations were restored in the morning, they are being disrupted by TPR system outages and there are major train delays on HPA infrastructure. This situation continues even in the morning hours today. The Hamburg train reception system has been restored again.

Unfortunately, this restriction will greatly affect the scheduling of our trains.

We will keep you informed as soon as further facts are known.

For specific information about your shipments, our Customer Service Team is at your disposal.

Thank you for understanding.

METRANS Team