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Delayed Clearance at the Port of Hamburg, Update No.1

Dear Customers,

With regard to our report last week regarding the delays in clearance at the Port of Hamburg, we would like to inform you of the current situation on the railway.

Although the HPA authority cancelled the disposition to Hamburg, delays on services to and from Northen German ports continue. During the period of validity of this regulation, we were not able to dispatch a regular number of trains, which disrupted the planned circulation of trains. This situation has resulted in delayed train departures, drivers with limited work capacity and an overflow of import containers at terminals, for which we are requesting additional slots.
 
We are continuously monitoring the situation and are in intensive discussions with HPA and DB to obtain additional options for our trains and minimise the impact on our services. Nevertheless, please allow for delays when planning your shipments.
 
For specific information regarding your shipments, please do not hesitate to contact our Customer Service.
 
Thank you for understanding.

METRANS Team

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