Unfortunately, we have to inform you that the Eurogate terminal in Hamburg reports a high load and therefore there may be delays in the processing of trains at this terminal and in departures of METRANS trains from Hamburg Eurogate / Eurokombi in the following days.
The current delay is about 20 hours and it may vary depending on the operative situation during the following days. However, it is expected that the unfavorable situation with high volumes to be handled will last for some time, and unfortunately, it is necessary to take into account the problematic processing of trains at this terminal also in the following days when planning your shipments.
Our colleagues from customer service departments will inform you about the impact on your shipments in particular.
Thank you for your understanding.