Dear Customers,

Due to a train derailment incident that occurred yesterday afternoon in the Bauen Brücke area at Alte Süderelbe station, and following a report from the port authorities about the restriction of clearance, we have to inform you that some of yesterday’s train departures have been cancelled. CTB terminal is currently in a delay of 12 hours, which also negatively affects the delay of our trains.

Import and export trains will be managed according to rail infrastructure capacity and port slots. To minimise the impact of shipment delays, we will deploy additional capacity based on availability.

We are monitoring the situation closely and remain in contact with the relevant authorities.

For up-to-date information on the movement of your shipments, please contact our Customer Service.

Thank you for understanding.

METRANS Team